Returns and Exchanges
Returns.
We are happy for you to return or exchange an item as long as:
- It is returned within 14 days of receiving the item
- Must be clean and unworn
- In the original packaging with all original tags still attached
- Proof or purchase included
Return postage is at the customers expense and is non refundable.
For an exchange or return please email esta@mcivorhill.co.nz before sending item.
Faulty Product.
If you discover a fault with your item, please kindly email esta@mcivorhill.co.nz so we work on a solution.
Colour Variation.
Please note that the colour of our garments represented on you monitor may vairy slightly from the physical garment, if you would like to discuss the colour further please reach out via our contact form here.
We try to make the colour as close as possible but due to colours showing differently on every monitor we cannot guarantee the colour will be accurate.